Items purchased on visineinstruments.com cannot be returned to our stores. (Includes The visineinstruments.com, Expo Design Center, The Floor Store and, or any other retail store location.)

- Merchandise must be returned within 90 days in unused, like-new, 100% saleable condition and in original manufacturers packaging. Live goods and items that use flammable liquids or gases cannot be returned to visineinstruments.com if used. Please see list of details and exceptions below.

- All damage and shortage claims must be made reported within 30 days of delivery. If damaged upon arrival you have the right to refuse the order.

- A copy of the packing slip or the customer receipt must accompany all returns.

- A refund will be issued to the original credit card within 1 -2 billing